Terms of Service

Last Updated: September 3, 2026

These Terms of Service ("Terms") govern your use of norvellad.shop and your purchase of products from our website.

By accessing or using our website, you agree to be bound by these Terms.

1. General Conditions

You agree to use our website only for lawful purposes and in accordance with these Terms.

We reserve the right to refuse service, cancel orders, or restrict access to our website when reasonably necessary to prevent fraud, abuse, unauthorized activity, or violations of these Terms.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, colors and visual appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

3. Prices and Payment

All prices displayed on our website are subject to change without prior notice.

Payment must be successfully authorized before an order can be processed.

We use third-party payment processing services to process transactions securely. We do not generally have access to your complete payment card information.

4. Order Acceptance

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to cancel or decline an order when reasonably necessary, including in circumstances involving:

• Suspected fraud or unauthorized activity.

• Pricing or product information errors.

• Product availability issues.

• Shipping restrictions.

• Incorrect customer information.

If an order is cancelled after payment has been received, an applicable refund will be issued to the original payment method.

5. Shipping and Delivery

Orders are subject to our Shipping Policy.

The estimated delivery timeframe is generally 20–40 business days, depending on the destination, product availability, carrier operations, customs processing, weather, holidays, and other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Eligible returns may generally be requested within 30 days after delivery, subject to the conditions described in that policy.

7. Prohibited Activities

You agree not to use our website to:

• Violate applicable laws or regulations.

• Commit fraud or facilitate unauthorized transactions.

• Interfere with website security or functionality.

• Attempt to gain unauthorized access to our systems.

• Submit false or misleading information.

• Abuse promotions, discounts, returns, refunds, or other services.

8. Intellectual Property

Unless otherwise stated, the content available on our website, including text, graphics, logos, product images, design elements, and other materials, is owned by or licensed to us and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit website content without appropriate authorization.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, policies, or practices of third-party websites.

10. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

11. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

12. Contact

For questions regarding these Terms, please contact:

Email: thomasgeraldine1990@outlook.com

Website: norvellad.shop